Michael Barbarita
Joined: 04 Oct 2008 Posts: 8204
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Posted: Wed Sep 08, 2010 10:01 pm Post subject: Be direct. Be brief. Be gone. Make an extra call |
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Be direct. Be brief. Be gone. Make an extra call.
Hitting the ground running means you will cover more ground as a result. On some sales calls, you can be all business. Pick up your pace. Many customers will appreciate the extra time they gain when your thirty-minute appointment ends fifteen minutes ahead of schedule. No need to hustle the customer, but having a little hustle in your bustle sends a positive message that your time is valuable and you have all kinds of action going on. One sales rep jogged back to his car after every call. Even if he was just going to lunch or had time to spare before the next appointment, he knew that the image of a man on a mission was one that would earn him professional points. There are times when the customer wants to chat. Go with those needs, but don’t make it a regular practice to hang on to see what’s happening! The same on the front end of a sales call. The news of the day is best left to the radio readers and the talking heads of television. You have more important things to say, to do, and to get done. Get on with it. A high energy level is something you can generate on demand. Very often, your customers will begin to move in harmony with you. Go for it.
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